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Google NewsThe Most Important Pillar Of Customer Service  ForbesAI’s increased role in customer service and what it means for brands  Ad AgeDallas Restaurants Say Robots and AI Enhance Customer Service  Dallas ObserverReimagining the Customer Service Experience With Gen AI  WIREDHow did customer service get so bad?  Financial TimesHow AI can enhance customer service  The Keyword | Google Product and Technology NewsParloa, a conversational AI platform for customer service, raises $66M  TechCrunchGoogle Gemini chatbots are coming to a customer service interaction near you  EngadgetShe Painted a Few Champagne Bottles. Then Came Meta's Customer Support Hell  WIRED

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